Contact us

When will I receive a response?

Due to the high number of enquiries, responses typically take up to a week.

What is this year's Rare Disease Day theme?

The theme for this Rare Disease Day, "More Than You Can Imagine," highlights the unseen challenges of living with a rare disease and the need for fair access to healthcare, support, and research. It aims to raise awareness, advocate for better policies, and ensure that all people living with a rare disease receive the care they deserve.

Where can I download campaign materials?

In the main menu under Resources.

Can you provide medical advice or financial support?

Unfortunately, we are unable to provide financial support or medical advice. We encourage you to contact a patient organisation in your country for assistance. If no national organisation is available, disease-specific organisations may offer guidance or connect you with others facing similar challenges. For medical concerns, we strongly recommend consulting a doctor. Patient organisations may also help provide reliable medical information.

How can I connect with others who have the same rare disease?

You can check our 'Friends' list of partner organisations, visit the website of a national alliance in your country, or explore EURORDIS and RDI members for connections and support.

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